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Category: Apple

When I boot up my Mac, I am seeing a gray screen. I am concerned this is a huge issue and I'm afraid to try anything before I see if anyone has experienced the same issue, and if so, what the results were. Can anyone recommend what I should try first, if anything? Thank you.

Category: Apple

Hello, I just got an Apple laptop (first one!) but now I am having issues connecting through my company's VPN. I checked first and they told me any laptop would be compatible so I went this route. However, I never had issues connecting before and now it just will not connect.  Any troubleshooting tips for me? Thank you.

Category: Apple

Hello! A friend of mine told me that I need to put my iPad into "recovery mode" in order to fix the issue I am having.  I am attempting to do that, but I don't know if I fully understand what to do. Can someone assist me with the steps to ensure I am putting the iPad into recovery mode? Thank you.

Category: Apple

Hi all, I am looking for an iOS app which will allow me to add detailed comments / notes to a photo. I mean I want the comment off to the side of the photo when viewing that photo. I haven’t heard about such an app before but I am hoping there exists one. Thank You for the help!

Category: Apple

Hello everyone! I am an Apple user and I need to know if there is some program or application that can create and edit Microsoft Word and Microsoft PowerPoint files for me on iOS and android? Please help me! I am looking for such a program which could do this for me. Thanks in advance!

Category: Apple

Hello! I am a regular Apple user. One feature that I don't like much about iPhone is that huge time stamp I get to see from the lock screen. I really don't want it over there. Is there anyway I can remove that timestamp from there or at least make it look smaller? I really want it gone though. Possible?

Category: Apple

I know a repair program that was launched for 2011-2013 MacBook Pros, but I just got an email saying that their records indicate that I paid for repairs and am eligible to be reimbursed. I did have repairs done, but Apple care covered it. Is this just a standard email sent to all owners who had any repair work done? I want to make sure something's not strange here.

Category: Apple

Hello all, Recently I decided to send my MacBook for a backup and I sent it to a local apple store. After a few days, I was trying to view some pictures that I have on an external drive. But only a few pictures could be opened. When I clicked on the rest, it showed a message that I do not have the permission to open the document and that I need to contact the computer or network admin. This actually makes no sense because being the only user of my Mac, I am the admin. What is this all about? Please help! Thank You!

Category: Apple

Hello everyone! I just started using apple products a few months ago. I bought an iPhone and when I came to know about Siri (Personal Assistant), I started using it. It has been a great experience to use Siri. Surely a great application. But I heard that Siri is an application which only runs in iPhone or an iPad, but why not all the other apple products as well? Is it possible that Siri will be released for other platforms such as OS X?

Category: Apple

Hi! my iPad acts like it will be starting up, but it just freezes on start up screen. I don't know what to do to get it to continue booting up. I have let it sit forever and it just sits there and does nothing. Can you assist me with the resolutions? Thank you in advance.